Words of Wisdom From Ben Ng

Cisco is currently running an “Ask the Expert – CCIE Voice” forum over at the Cisco Support Community.  Ben Ng, is answering all your CCIE Voice lab-related questions through tomorrow, February 12th.

Ben’s Profile

Ben Ng is a program manager with the CCIE program at Cisco Systems, Inc., where he manages exam content for the CCIE Voice track. Prior to joining the CCIE program, Ng worked in Cisco’s Technical Assistance Center (TAC) where he provided technical and escalation support to Cisco customers on WAN, LAN switching, Multi-Service, and Unified Communications technologies. Ng is excited about how Cisco technologies, UC in particular, are redefining how people communicate with one another; and he is passionate about enabling engineers to excel in Cisco UC careers via training and certifications. Certified in CCIE R&S and Voice, Ng also holds a Master of Science in Telecommunications Management from Oklahoma State University.

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Close to Violating the NDA?

Good ol’ Jerry from IBM wrote a nice post on the “Ask the Expert” forum with Ben Ng.  He came close to violating the NDA, in my opinion.  The wording of his questions help shed some light on the mysterious exam that I’m prepping for.

Here’s what I gathered:

1. There will be three voice gateways on the lab (SIP, MGCP, and H.323?)
2. The dial-plan section may be “small” on words, but big in configuration requirements.
3. Understand configuration and impact of TEHO in the environment.
4. Understand how codec selection and CAC interact with one another.

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