Archive for the ‘Presence’ tag
Fact: Every CUCME deployment should contain presence information.
When you realize how easy it is to configure presence within CUCME, it’s amazing that more engineers do not deploy this useful feature. CUCME Presence provides line state information to other users using the SIP methods of SUBSCRIBE and NOTIFY.
There are two ways that presence information is made visible in a CUCME deployment: (1) BLF speed dials configured on phones and (2) phone directories accessed through the phone menu. Read the rest of this entry »
Cisco Unified Presence Server (or CUPS) is a pretty cool application. If you employers are Microsoft-zealots, as mine is, you will likely never see CUPS in action unless you’re running CVP. Think of CUPS as a powerful back-end integration component that seeks to unify IM, phone, voicemail, scheduling, and conferencing. Cisco’s flagship CUPS client is called Cisco Unified Personal Communicator (CUPC).
Over the past week, I’ve been studying CUPS and CUPC in preparation for my CCIE Voice exam in mid-August. I have to say that the product is very easy to integration with a CUCM cluster. Vik Mahli at IPexpert was right when he told me that a good weekend of labbing would give me all I needed to know to pass this portion of the CCIE Voice lab.
The purpose of this post is to distribute my CUPS notes for other CCIE Voice candidates. Even though CUPS and CUPC is easy to setup, the product is very poorly documented on Cisco’s website. In fact, the documentation team decided to compile the information into a wiki-like format located at http://docwiki.cisco.com/wiki/Cisco_Unified_Presence%2C_Release_7.x.
This post attempts to lay out the basic commands needed for a functional CUCME SIP system. I pulled this configuration off a Cisco TechNote and added my comments inline in red. For those of you following my blog and also studying for the lab, do you see any commands that may be missing?