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Jitter and Typical Voice Quality Symptoms

Posted: May 2nd, 2012 | Author: | Filed under: Blog | 2 Comments »

The last post generating some buzz on Twitter so I’m going to follow it up with one more.

The command “show call active voice brief” is an engineer’s best friend when it comes to confirming jitter and other call quality issues.

Here is a sample output of the command:

GapFillWithSilence=950 ms
GapFillWithPrediction=1980 ms
GapFillWithInterpolation=0 ms
GapFillWithRedundancy=0 ms
HiWaterPlayoutDelay=350 ms
LoWaterPlayoutDelay=25 ms
ReceiveDelay=29 ms
LostPackets=0
EarlyPackets=0
LatePackets=83

If you see the following values incrementing at a high rate, then you likely have an issue:

  • GapFillWithSilence = Choppy voice issues
  • GapFillWithPrediction = Synthetic voice issues
  • LatePackets = Jitter

2 Comments on “Jitter and Typical Voice Quality Symptoms”

  1. 1 Peterson said at 9:39 am on May 4th, 2012:

    Hi Matthew

    The fields that you explain aren’t displayed in “show call active voice brief” are displayed in “show call active voice”

  2. 2 Brian Dubya said at 12:12 pm on May 4th, 2012:

    Awesome. Thank you for the knowledge, Guru!


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