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Must-Have CUE CLI Documentation

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Voice and Unified Communications > Unity Express > Configure > Configuration Examples and Technotes

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CallManager for Cisco Unity Express Configuration Example
“Sample Cisco Unity Express Configuration” section provides a very nice CUE CLI output required for the necessary integration in the event that CUE GUI is not available.

CUCM-CUE Verification:

show ccn status ccm-manager
JTAPI Subsystem is currently registered with Call Manager: 14.86.11.11
JTAPI Version: 3.0(2.3) Release

Cisco CallManager Express/Cisco Unity Express Configuration Example:
Configure the Voicemail Application” section provides some basic CLI commands to setup voicemail.  This is useful in a bind when your nerves have gotten to you.  The document itself also provides helpful troubleshooting information.

ccn application voicemail
description “Cisco Voicemail”
maxsessions 4
!
ccn trigger sip phonenumber 3600
application voicemail
enabled
maxsessions 4

Configuration Example: Cisco Unity Express Networking [Cisco Unity Express]
”Using the CLI for Configuration” section contains the necessary commands to setup VPIM on CUE.  It also contains troubleshooting help, good show commands, and trace output walkthroughs.

  1. Configure the DNS server.
  2. Ensure local users and extensions are setup.
  3. Configure networking configuration for remote site.
  4. Configure local site definition.
  5. Optionally, setup remote users.

Failure to Set MWI on Phones Connected to the Remote CallManager Express
”Solution” sections shows you how to configure MWI relay for remote sites.  It contains both CUE and CME configuration necessary to make it work.  Again, it’s a simple configuration, but it’s good to know about in a bind.

Transfer a Caller Directly into a Unity Express Mailbox
”Unity Express CLI Configuration” section shows how to configure the feature that allows users to transfer a call directly into another user’s voicemail.

ephone-dn 99
number 33…
description DN to transfer directly to CUE voicemail
call-forward all 3600
!
dial-peer voice 3600 voip
destination-pattern 3600
description CUE voicemail pilot number
session protocol sipv2
session target ipv4:10.10.202.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
CUE: user HSimpson phonenumberE164 33001

Troubleshoot Voice View Express
Enough said.

Written by Matthew Berry

July 20th, 2010 at 12:59 pm

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